I have bought from them a lot over the years, it is always a good deal. I had an issue with them using my images without permission to promote their product but when I emailed it about them they didn't respond, then I posted on their FB page that they were using my images without permission, they then responded and took them down. They said it was an honest mistake so I am still going to buy from them as it seems like they were genuine about their apology. I think it may be a small business is why it took them so long to reply. Last Christmas I got a HUGE lot of Simple Stories Christmas stuff (can't remember the line's name) and I used it to make my December Daily- it was so much stuff for $12.99 plus shipping (still under $20) that I have enough to use this year on my album too!!